Many of our clients are now being asked to enhance their current health and safety management procedures to include a ‘fatigue policy’. Does yours cover Fatigue … and do you know what should be included?
Understanding fatigue in the workplace, is the first stage to developing a coherent control policy, that promotes a healthy workplace and reduces the adverse impact caused by being fatigued at work. Identifying the work situations and activities that may cause fatigue or that affect an at ‘risk’ worker is essential, as well as analysing processes, identifying potential causes and committing to measures to eliminate or reduce the fatigue, should all factor as part of your overall risk control strategy.
So what is fatigue and what are the dangers?
The UK has more than 3.5 million shift workers employed in many industries, from emergency services, healthcare, utilities and transport, to manufacturing, the oil, gas and chemical industries, entertainment and retail. Poorly designed shift patterns and long working hours that fail to balance work time with rest and recovery can lead to fatigue, accidents, injuries and ill health.
Fatigue is generally defined as a decline in mental and/or physical performance caused by prolonged exertion, sleep loss and/or disruption to the body’s internal clock. It is also linked to workload: workers are more prone to fatigue if their work is machine-paced, complex or monotonous.
Fatigue slows reactions and reduces the brain’s information processing ability. It causes memory lapses, absent-mindedness, lower awareness and a fall in attention span. Importantly in a work environment, it also leads to risks being underestimated, reduced co-ordination and poor judgement calls.
The result can be errors and accidents, ill health and injury. Another victim is productivity. Crucially, fatigue is often a root cause of major accidents, with examples including the sinking of the passenger ship the Herald of Free Enterprise, the Chernobyl nuclear disaster and the Exxon Valdez environmental catastrophe.
In statistical terms, fatigue is implicated in 30% of major road accidents; it is calculated to cost the UK between £115 million and £240 million annually in work accidents alone.
Like other health and safety risks, fatigue needs to be managed properly and not underestimated. For example, accidents and injuries increase on night shifts, after multiple night shifts, during long shifts and where there are insufficient breaks.
Employers have a legal duty to manage fatigue risks, even when employees are keen to work overtime, or request specific shift patterns for social reasons. Simply complying with the Working Time Regulations 1998, as amended, is no assured solution to tiredness risks. The correct approach is to carry out a risk assessment of changes to working hours; the Health and Safety Executive (HSE) offers guidance plus risk assessment tools such as the “fatigue risk index”. Click here for access.
Employees should be consulted about working hours and shift patterns, says the HSE, but their preferences shouldn’t be granted automatically if they are unhealthy or cause fatigue. A wiser approach is to have a policy that addresses and limits working hours, overtime shift-swapping and on-call working. This must be monitored and enforced, perhaps with a robust hours recording system. However, a root problem for management is a lack of skilled staff or other resources.
There is no single optimum shift system that can be adapted to suit everyone. However, factors that need to be taken into account are workload, work activity, shift timing, shift duration, direction of shift rotation, plus the number and length of breaks during and between shifts. Physical environment features, plus management and employee welfare issues, affect shift work risks.
Night workers are a fatigue risk and can build up sleep debts because their sleep is often lighter, shorter and more easily disturbed by daytime activity and the body’s in-built resistance to daytime sleep.
The received wisdom is that eight hours’ sleep a night is about right. Authorities such as the NHS recommend this. Studies around the world into the occurrence of diseases come to much the same conclusion. Short sleepers and long sleepers are more likely to suffer from a range of ailments and have shorter lives. There is a problem nevertheless in telling whether a shortage of sleep is causing a disease, or whether a loss of sleep is the symptom of less healthy lifestyle.
In general, people who sleep for fewer than six hours a night are termed short sleepers; those getting on for 9 or 10 hours are long sleepers. Poor sleep and poor health feed off each other. Less fit people tend to exercise less and sleep poorly, becoming exhausted and less inclined to exercise in a vicious circle. Chronic sleep deprivation, defined as under-sleeping by an hour or two every night over a consistent period, has been linked to poor health outcomes.
The body’s reaction to insufficient sleep
In a study of more than five million people, a shortage of sleep was linked to diabetes, high blood pressure, cardiovascular and coronary heart disease, plus obesity. Even depriving people of sleep for a few consistent nights damages the body’s ability to control blood glucose levels. Vaccines are less effective; immune systems are more open to infection. One study concluded that fewer than seven hours of sleep increased the chances of catching a cold by a factor of three.
The obesity link will be of interest to many busy people. A shortage of sleep seems to result in the production of too much ghrelin, a hormone associated with feeling hungry. This is twinned with a shortage of leptin, a hormone associated with feeling full.
Brain function, long-term dementia and a higher risk of cognitive decline in senior adults have also been linked to poor sleep. Not sleeping enough means that the toxic waste which accumulates in the brain during an ordinary day isn’t drained away during sleep, resulting in a slightly concussed state.
How does sleep work?
Sleep is now known to occur in a cycle of sleep stages lasting for between 60 to 100 minutes, each with a different role in a complex series of processes. Every cycle starts with drowsiness, a semi-awake stage in which breathing slows down, muscles relax and heart rates drop. The second stage is slightly deeper. Oddly, you may feel awake. This means that you could be asleep but not know it. The third stage is deep sleep from which it is very hard to wake up because body activity is at its lowest.
The second and third stages are known as slow-wave sleep and are usually dreamless. Deep sleep is followed by a short return to stage two. We then enter rapid eye movement (REM) sleep with dreaming. This cycle happens several times, with longer REM periods in later cycles. The implication is that short sleep has a large effect on REM. A full series of cycles is essential.
Perhaps unsurprisingly, shift work is associated with many health problems. Again, too little sleep at the wrong time of day is linked to diabetes and obesity. NHS statistics show that shift workers are more likely to have “fair to bad” general health and “limiting longstanding illness”. Office for National Statistics figures show them to take significantly more time off sick. Lack of sleep seems to have a greater effect on non-manual workers in sedentary jobs.
Phones and screens
The modern update is the advent of laptops and mobile phones making it harder for young people in particular to drift off. Blue light from electronic devices makes us feel less sleepy. Digital socialising also winds the brain up at a time when we should be winding down for a peaceful night’s sleep.